Friday, March 18, 2011

The Lost & Found Shop

Great short film I found when Dan, myself & my sister Lisa went to the Detroit Independent Film Festival. Made me cry.

Mistaken Identity in Negative Advertising

Please note that our Dollars & Sense Coupons magazine is on hiatus and has been sense early 2010.
We have not published a Dollars & Sense Coupons booklet since then.

However, we continue to field complaints and questionable reviews regarding our company. In our opinion, we believe that it is either poorly informed "competition", a disgruntled acquaintance or perhaps businesses may be mistaking us for another local company with a very similar name and cover design to our former publication, named Dollars Inside of Taylor MI. There are times we even field phone calls from local businesses asking us about their "current advertising" and other various "questions" relating to this business. Note- We are not implying nor claiming that Dollars Inside is a non-reputable business. We only happen to field some of their clients and perspective clients. We are simply noting mistaken identity, that is all. In fact, though we can not comment on their customer service habits, we believe at the moment they are providing extremely low cost advertising ranging in price from $99 to $175 for a half page ad!

We continue receiving negative reviews through Merchant Circle and other various websites. These reviews are from names and some cities that we have no record of ever conducted business nor having contact with. In addition, many are complaints regarding "deceptive advertising", "lousy customer service", "watch for the bait and switch", "poor presentation", "no results from my ad".

These are recent complaints that continue to come to our attention. But these are bogus complaints of no merit. They are either mistaken identity or mistaken information. One complaint is in December 2010 posted on a very negative and biased website host claiming, "Poor response from my advertising." "They are a cancer." "Small businesses beware"..."I prefer JB Dollar..." Complaints have been as recent as March 16, 2011. This would make it impossible to be us since there has been no Dollars & Sense Coupon booklet for quite some time now.

Please be assured that it is our mission to have the highest level of customer satisfaction delivered with the most affordable pricing. We currently focus on Graphic Design and printing for local businesses with items such as business cards, postcards, brochures and booklets.

Perhaps one day when Michigan's erratic economy stabilizes, we will return with a Dollars & Sense Coupons book. But for today, we focus on only the positive business each day may bring.

Sincerely,
Dan Cataldo
President
Community Dollars & Sense Inc

734-785-4448